KHADIGA's CV
KHADIGA BALBAHAITH
khadiga Balbahaith Name
Profile summary
Experienced secretary and administrative professional with 6 years of expertise spanning educational operations, debt collection, and academic support. Directed administrative workflows, managed debt collection portfolios, and supported university research operations while maintaining accurate documentation. Committed to delivering organized support across diverse professional environments through effective communication and reliable operational execution.
Career highlights
School Administrative Operations: Directed administrative operations within a school setting, managing correspondence and coordinating daily schedules for staff and students.
Debt Collection Portfolios: Managed customer debt collection portfolios and payment resolution schedules, assessing financial data and communicating with overdue accounts.
University Academic Support: Supported teaching staff by refining educational content and managing documentation for research operations at the university level.
Software and Web Development: Handled web application development and software engineering tasks related to information security and protection against hacking.
Key skills
Professional experience
Directed administrative operations within a school setting, managing correspondence and coordinating daily schedules for staff and students. Supported school leadership and teaching faculty by maintaining document systems and facilitating communication with parents and visitors.
- Collected and organized administrative and student documents and files.
- Handled phone calls and emails while directing visitors to appropriate locations.
- Supported school management and teachers in organizing school activities and events.
- Assisted teachers and administrators in preparing documents, reports, and schedules.
- Guided students and parents while providing assistance and support as needed.
Managed customer debt collection portfolios and payment resolution schedules, assessing financial data and communicating with overdue accounts to establish structured repayment options while maintaining creditor records and case documentation.
- Contacted overdue customers to remind them of late payments and negotiated repayment or settlement plans.
- Gathered financial information to develop suitable repayment plans for customers facing financial difficulties.
- Compiled reports on debt cases and payments while monitoring deferred payments and verifying obligation fulfillment.
Reported directly to faculty leadership, overseeing operational workflows for university programs. Guided teaching staff while managing documentation for scientific research and academic administration.
- Supported lecture and lesson preparation for university courses.
- Reviewed and improved study materials and syllabi.
- Supervised administrative processes related to scientific research and teaching.
Directed software engineering and web application development operations focused on information security frameworks and system defense protocols, while maintaining data entry workflows, translation tasks, and technical documentation.
- Developed web applications and software engineering solutions directed at information security and system protection against external threats.
- Managed administrative documentation, translation workflows, and presentations using Microsoft Word, Excel, and PowerPoint.
Education
- 1. Programming Languages such as Java, Python, C++, and others, enabling students to understand how to write and develop software.
- 2. Database design and management of data.
- 3. Computer operating systems and networks.
- 4. Artificial Intelligence and Machine Learning.
- 5. Web application development and software engineering.
- 6. Information security and protection against hacking.
- 7. Applying mathematical and statistical concepts in computer science.